Privacy Policy

How we collect, use, and protect your information.

Last updated: April 6, 2026

Five Star Local ("we", "us", or "our") operates the website fivestarlocal.co and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information you provide directly

When you contact us through our contact form, we collect:

  • Your name
  • Your email address
  • Your business name (optional)
  • Any message or information you voluntarily include

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring URLs
  • Device type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Provide information about our products and services
  • Improve our website and user experience
  • Comply with legal obligations
  • Protect against fraud and abuse

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

To operate our website and deliver our services, we may use third-party tools and platforms from time to time. These may include services that assist with form processing, spam prevention, website hosting, analytics, or other functions. The third-party services we use may change over time as our business evolves.

Each of these third-party services operates under its own privacy policy and data practices, which are independent of ours. We encourage you to review the privacy policies of any third-party services you interact with. We are not responsible for the privacy practices of these third parties, though we make reasonable efforts to work only with reputable providers.

By using our website, you acknowledge that certain information may be processed by these third-party services as a normal part of how the internet works.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors use our site (if analytics are enabled).

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Retention

We retain contact form submissions and related personal information for as long as necessary to respond to your inquiry and for a reasonable period thereafter, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Links to Other Websites

Our website may contain links to other websites, including our own related properties and external sites. Where we link to a website that is operated by a third party, we are not responsible for the privacy practices or content on that website. We encourage you to review the privacy policy of any website you visit via a link from our site.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: